Exceptional Customer Service
Timken customer service specialists provide aerospace bearing repair customers with the information they need to manage their busy schedules. Our goal is to help our customers increase their productivity, reduce turn-around-time, and improve the overall quality of service. We also provide 24 hour service when our customers register on My Bii™, which features repair order status and shipping information.
Rapid Response
We work closely with customers to establish realistic response and turn around times (TAT) that allow them to meet their build schedules. We have significantly reduced our process TAT through ongoing Lean and Kaizen events to provide service that will give our customers a competitive edge.
Cost Savings
We offer global air carriers, engine overhaul facilities, ground power generation facilities, and military organizations incredible cost savings and reduced inventory investment.
When you use Timken for the inspection and reconditioning of your high-value ball and roller bearings, you will enjoy the types of savings we have been providing our customers for over 50 years.