Product support is available to those who purchase the product support package. Contact your Timken sales representative for details.

Please be sure to register your product with Timken to ensure notification of product and software upgrades.

If you are having trouble with the operation of your system, please first refer to the troubleshooting section of the manual. In the event that you cannot solve a problem related to the StatusCheck product, technical help is available at 330-471-3369.

To better serve you, please have the hardware serial numbers and software version of your system available, and be prepared to describe the exact nature of the problem.