At Timken, Turning Ethics into Action for our customers means:

• We produce products that meet our quality standards.
• We speak up if we discover an actual or potential product quality or safety issue.
• We deal fairly with our customers.
• We make only those commitments and promises that we can keep - and we honor them.
• We do not make untrue, unfair or misleading statements about our or our competitors' work products.
• We comply with applicable legal and ethical requirements in our dealings with customers everywhere in the world.

We work fairly and honestly with our customers. We earn their business through the performance of our products and services and our ability to fulfill commitments. We follow through on our promises and honor our contractual obligations.

We compete solely on the merits of our products and services and promote them accurately and honestly. This means we do not make false or misleading statements or innuendo about our competitors, their products or their services. Comparisons of our products or services with those of our competitors must be accurate and supported by facts.

We do not offer our customers – or their employees – benefits, rewards or things of value that may violate the law, the customers’ policies or our business practices. If you offer a gift or entertainment to a customer, it must be nominal, customary, infrequent and legal. Its public disclosure should not cause embarrassment to you or to Timken.