I am a metallurgist. I am a sales engineer. I am "Where You Turn."

When Annette Marado’s customer is trying to sell components to a demanding customer of his own, he turns to Annette. Because she not only supplies him with specialty steel, but Annette also works directly with his customers to answer their metallurgical questions, perform testing and even help to sell the value of his customers’ products. That's when his customer realizes that Annette is more than a supplier; she's a part of his team. That is the Moment of Trust.